Antigon Operation under COVID-19 Protocol
We , at Antigon Urban Chic, a member of the Leading Hotels Of The World, restart with great joy and optimism and we are here to make you feel welcome, healthy, and safe, as we have fully complied to the guidelines of World Health Organization and Greek Health authorities’ health protocols.
We take responsible actions and measures to stop the spread of the virus, together. Nevertheless, we continue to offer the same commitment an authentic and unique experience to our guests, and a safe workplace for our employees.
As we look ahead to the future of hospitality and travel, according to the World Health Organization and Government Health authorities’ guidelines, we have elevated and created cleanliness standards and hygiene protocols against COVID -19.
UPON ARRIVAL & BEFORE DEPARTURE
- Our warm smile cannot be hidden so we have installed protective screen at the reception area, provided with antiseptic and to ensure physical distancing during check-in/ check-out, clearly displayed safety signage in the event of overcrowding is in place
- Contactless service policy avoiding handshakes in place with pre-arrival check-in and registration form via email or you may opt with the web check-in here: https://www.antigonhotel.com/web-check-in/
- For thorough cleaning of the rooms, check-in will be at 3 pm while check out till 11 pm
- No porter & valet service will be available to avoid contact
- Electronic payments are recommended, and advance checkout is available to guests – bills prepared without physical contact and may be sent also electronically.
- Non-invasive, touchless temperature measuring devices will be in place.
- For property, area and in-house information please call our front desk and /or visit our official website
- Doors shall be opened by our staff when necessary or by guests and disinfected
- Your room or suite is disinfected and deep cleaned while amenities include hand sanitizers. Each room undergoes thorough disinfection between every room change. All in-room print collaterals are replaced and all information is available via the official website.
- Departure deep cleaning of rooms and suites-high contact areas such as door handles, switches, furniture, bathroom fittings, and room accessories fully sanitized.
- Airy spaces, with fresh air circulating while Guest room disinfection by aerial surface disinfection machine will take place.
- Air ducts, filters, and grills disinfected upon every room change. The usage of A/C within rooms at guests’ discretion
- Maid Service, change of sheets and towels are encouraged to take place every 3 days or by your request.
- Every additional not basic equipment like magazines, laundry bags, bathrobes, decorative pillows & covers will be removed. Disposable cover on controllers.
- Mini-Bar and Nespresso coffee machine also removed. The Lobby Bar will be at your disposal
- Safety kit to all rooms shall be provided upon your arrival including hand sanitizer and mask for your convenience
CLEANING & SANITATION OF PUBLIC AREAS
- All indoor spaces thoroughly cleaned with a disinfectant
- Clear signage of cleanliness procedures & routes demonstrated in all common areas
- Max 2 guests permitted in elevators or a family consisting of 2 adults and children Buttons inside and outside the elevators sanitized every 2 hours. Hand sanitizers available outside the elevator at the front desk
- All surfaces thoroughly disinfected on a regular basis. Metallic surfaces and items-such as door handles, keys/Keycards and security locks-disinfected with 70% alcohol, where bleach not appropriate
- Compliance with WHO, Government Health Authorities, and Health First.
- Guest Only policy is applied. Entry for non-residents shall not be permitted
FOOD & BEVERAGE
We want to make you feel like home!
- Room service for your breakfast, on a complimentary basis, with 4 choices of Breakfast through breakfast basket and packaged products between 08:00 am-12:00 pm prepared for you
- At our Spacious Veranda, our service team will happily and exclusively serve you drinks, beverages, and specific packaged snacks and cold cuts
- Ample space for social distancing and seating reduced by 30%, 2-meter space between the tables. One family per table at a time.
- All our employees wear masks and gloves for indoor serving and your satisfaction. Gloves and masks are changed regularly, and our staff receives frequent training
- Depending on the real-time occupancy we are happy to expand our operation hours with limited entry or scheduled turns per room number
- Frequent disinfection of all high-touch surfaces after each reservation.
- Deep sanitization of all equipment and measures compliance by all staff in Kitchen and Food and Beverage Outlets.
- We are following all HACCP and ISO 22000 procedures
Facilities & Services temporarily not available
- As a result of Coronavirus (COVID-19), we have suspended shuttle services.
- Our Restaurant
- Concierge desk. Concierge service gladly by the front desk and our hotel manager.
- Outdoor rooftop hot tub.
- Laundry services. We will be happy to suggest an authorized third-party partner.
Important Note for M.I.C.E.: Conference Room operational under health and safety measures with reduced capacity, ample for social distancing, as per health protocols for each workshop/presentation.
Mandatory seating at all times. Finger food options or drinks package shall be prepared upon request and according to health and safety measures at Veranda
- Our Staff has received specific Covid-19 training to follow rules and regulations allowed by local government institutions and is submitted to temperature testing before starting service.
- Keeping social distancing practices, employees are provided masks, gloves, and disposable robes, where necessary, while hand sanitizer is available throughout the hotel, in Kitchen, locker rooms, F&B outlets, common and recreation areas. Staff replacement policy is on, while a designated person is in charge of hygiene, controlling the compliance to the protocols, rules, and regulations in daily basis regarding staff and guests
- Thoroughly check all of our staff health certificates.
Doctor available and medical assistance 24/7 on-call (hospitals, clinics, and pharmacies) for your convenience and safety.
We also understand your need for flexibility for your plans. To that end, we encourage you to contact a member of our reservations team to discuss your future plans at firstname.lastname@example.org.
Especially now, we want to thank you for your understanding and support; Travel has a greater and special value and we wish you a relaxing and wonderful stay!
Your authentic passion for exploring is what makes our world so unique!
We look forward to welcoming you with safety!